Problem-solving and decision-making are important skills for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made.
Module 1: Introduction to the Problem
Module 2: Identifying the Problem
Module 3: Analyzing the Problem
Module 4: Generating alternative solution
Module 5: Determining the Solution (Decision Making)
Module 6: Implementing the solution
Module 7: Reviewing the solution
Module 8: Action Learning Session (Problem Solving)